Exposing unfair commercial practices

240213 open letter to Shimano Company regarding quality of Shimano CN-HG-40 6-7-8 Speed Chain Between 1975 and 1984 I lived in Romania and had a (Soviet) Russian bicycle called Ukraina 1-speed. I never had problems with it, just greased it every year during winter. Since 2014, living in Sweden, I use a Crescent 7-speed bicycle with Shimano CN-HG-40 6-7-8 Speed Chain. Every other year I had to repair (tense/shorten) the chain, otherwise it would have been impossible to cycle. Shimano is a Japanese company. We are all aquainted that Japanese quality is famous anywhere in the world, with any kind of products, from Toyota to Nikon and Sony. Just wonder what Shimano company has to comment about the quality of their product Shimano CN-HG-40 6-7-8 Speed Chain ? With respect, Zeno Sloim Linköping Sweden

240213 Samsung Nordic reclamation Samsung Company and in particular Samsung Nordic AB its representative in Sweden are all claiming the big engagement in guarding the environment, recycling and reducing the industrial pollution. But... Two days ago (on Sunday) I contacted Samsung Service in Sweden for help in changing the encapsulated battery of a tablet Samsung Galaxy Tab S SM-T805. I Was pleasantly surprised that Samsung Service was active even on a Sunday afternoon. I took contact via WhatsApp and kindly and quickly informed where to address for reparation, an other service & repair company recognized and approved by Samsung. Until now, top quality service, Samsung. But, next day I got the answer that the repair company can not service my Samsung Tab S SM-T805, because... Samsung can no longer supply repair components. But, searching on internet, I found at least 6 other companies in Sweden which could supply the reserve battery for Samsung Tab S SM-T805. In other words, Samsung