240213 Samsung Nordic engagement for environment and nature

240213 Samsung Nordic reclamation

Samsung Company and in particular Samsung Nordic AB its representative in Sweden are all claiming the big engagement in guarding the environment, recycling and reducing the industrial pollution.

But...

Two days ago (on Sunday) I contacted Samsung Service in Sweden for help in changing the encapsulated battery of a tablet Samsung Galaxy Tab S SM-T805.
I Was pleasantly surprised that Samsung Service was active even on a Sunday afternoon. I took contact via WhatsApp and kindly and quickly informed where to address for reparation, an other service & repair company recognized and approved by Samsung.
Until now, top quality service, Samsung.
But, next day I got the answer that the repair company can not service my Samsung Tab S SM-T805, because... Samsung can no longer supply repair components.

But, searching on internet, I found at least 6 other companies in Sweden which could supply the reserve battery for Samsung Tab S SM-T805.

In other words, Samsung is refusing to repair older products, only to force you to buy new products!

So, where is the hyped Samsung engagement for nature, environment and reducing industrial pollution?

Just words and all remaining is: greed.

Would like to hear some comments from Samsung!

Thank you,

With respect,

Zeno Sloim

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